Legal

Terms of Service

Effective Date: July 9, 2026

Welcome to B&W Moving & Cleanouts. These Terms of Service (“Terms”) govern your use of our website and your communications with us, including by phone, email, and text message. By using our website, requesting a quote, or communicating with us, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Our Services

B&W Moving & Cleanouts provides professional moving, packing, and cleanout services for homes and businesses. All services are subject to availability, and quotes or estimates provided by phone, text message, email, or through our website are non-binding until confirmed in a written agreement or service confirmation.

2. SMS / Text Messaging Terms

When you provide your phone number to B&W Moving & Cleanouts—by filling out a form on our website, texting us, or otherwise opting in—you consent to receive text messages from us related to our services. These messages may include quote responses, appointment scheduling and reminders, service updates, billing notices, and other customer care communications.

  • Message frequency: Message frequency varies based on your interactions with us and the services you request.
  • Fees: Message and data rates may apply depending on your mobile carrier and plan.
  • Opting out: You can cancel SMS communications at any time by replying STOP to any message. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, simply text us again or opt in as you did the first time.
  • Help: If you are experiencing issues or need assistance, reply HELP to any message, call or text us at 978-500-8686, or email bwmovingandcleanouts@gmail.com.

Consent to receive text messages is not a condition of purchasing any goods or services. Mobile carriers are not liable for delayed or undelivered messages. For information about how we handle your personal information, including phone numbers, please see our Privacy Policy.

3. Use of Our Website

You agree to use our website only for lawful purposes. You may not:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the website or its systems
  • Interfere with or disrupt the operation of the website
  • Submit false or misleading information through our forms

4. Estimates and Payment

Estimates are based on the information you provide about your move or cleanout. Final pricing may vary if the scope of work differs from what was described—for example, additional items, access issues, or changes in schedule. We will always communicate any changes to pricing before proceeding with additional work. Payment terms will be confirmed at the time of booking.

5. Intellectual Property

All content on this website—including text, images, logos, and design—is the property of B&W Moving & Cleanouts or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

6. Disclaimer of Warranties

Our website and its content are provided on an “as is” and “as available” basis. While we work hard to keep the information on this website accurate and up to date, we make no warranties or representations, express or implied, about the completeness, accuracy, or reliability of the website or its content.

7. Limitation of Liability

To the fullest extent permitted by law, B&W Moving & Cleanouts shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website. Nothing in these Terms limits any rights you may have under applicable law, or any liability that cannot be excluded by law. Liability related to moving and cleanout services is governed by the written service agreement for those services.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Massachusetts.

9. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

10. Contact Us

If you have any questions about these Terms of Service, contact us:

B&W Moving & Cleanouts

Phone (Call or Text): 978-500-8686

Email: bwmovingandcleanouts@gmail.com